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✨ Exciting Billing Changes ✨ We’ve enhanced the way to manage water account services. Here’s what’s new: New Customer Portal: MyWaterHub We’re excited to introduce you to your new Customer Portal — MyWaterHub! It's your one-stop hub for managing your water account, access forms, helpful links and staying connected. Login using the same credentials used for Citizen Self Service. New Business Hours - Coming January 1! Customer Support business hours will be updated to Monday – Friday, 8:00 a.m. to 4:00 p.m. Upgraded Payment System * We now use Tyler Payments that provides a more secure and user-friendly way to pay. New Phone Payments Number: 770-404-6475 The old number will no longer be available as of 12/31/2025. New In-Office Card Payment Options - Coming January 1! We now accept Visa, Mastercard, American Express, and Discover for faster, easier in-office payments. Tap, Insert or Swipe.
✨ Exciting Billing Changes ✨
We’ve enhanced the way to manage water account services. Here’s what’s new:
New Customer Portal: MyWaterHub
We’re excited to introduce you to your new Customer Portal — MyWaterHub! It's your one-stop hub for managing your water account, access forms, helpful links and staying connected. Login using the same credentials used for Citizen Self Service.
New Business Hours - Coming January 1!
Customer Support business hours will be updated to Monday – Friday, 8:00 a.m. to 4:00 p.m.
Upgraded Payment System * We now use Tyler Payments that provides a more secure and user-friendly way to pay.
New Phone Payments Number: 770-404-6475
The old number will no longer be available as of 12/31/2025.
New In-Office Card Payment Options - Coming January 1!
We now accept Visa, Mastercard, American Express, and Discover for faster, easier in-office payments. Tap, Insert or Swipe.